Professional Development Series – Customer Service

BSB Members-Only Event  –  July 12, 2017
$10 - $25
PD - customer service

In this professional development session, the concept of Customer Service will be explored.

This session will cover:
• Tools to help you look at your organisation from a customer perspective
• Customer service – a starting point for increasing perceived value and a source of innovation
• Real life examples of award winning customer service and the benefits that it reaps

Light lunch served in between the sessions.
Members are welcome to attend one or both sessions.

Cost of ticket applies whether you are attending one or both sessions.

Unsure of your membership level? Click here.

Date & Time

July 12, 2017

11:50am – 2:00pm

Location

Business South Bank, 70 Merivale St, South Brisbane,

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