Professional Development Series – Customer Service
BSB Members-Only Event – July 12, 2017
$10 - $25
In this professional development session, the concept of Customer Service will be explored.
This session will cover:
• Tools to help you look at your organisation from a customer perspective
• Customer service – a starting point for increasing perceived value and a source of innovation
• Real life examples of award winning customer service and the benefits that it reaps
Light lunch served in between the sessions.
Members are welcome to attend one or both sessions.
Cost of ticket applies whether you are attending one or both sessions.
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