Director of Event & Customer Services, Brisbane Convention & Exhibition Centre
With more than 38 years’ experience in the hospitality industry in the United Kingdom, Bermuda and Australia, predominantly in hotel and convention management, Shaun has been a pivotal force in the operations of the Brisbane Convention & Exhibition Centre since it opened in 1995.
During his time at the Centre, Shaun has been an integral part of developing the Centre’s strong business reputation, building strong relationships and maintaining a high level of repeat business. As well as having overall responsibility for the delivery of more than 21,000 events, including hundreds of Local, National & International Events: Rotary International, The Goodwill Games and G20 Leaders’ Summit, the world’s most significant business event and acknowledged as the best ever in the history of the summit.
Shaun has held many Executive and Management roles, his current role Events & Customer Services Director with a team of over 90 staff, he is responsible for the successful operation of nine departments: Event Planning, Exhibitor Services, Box Office, Ushers, Information Desk, Event Services, Floor Coordinators, Housekeeping and Freight.
BCEC has held a position on the BSB board since its inception and Shaun has been a member of the Board since 2009. He has also contributed too many subcommittees during that time, including the inauguration of the BSB Advantage, the Finance Sub-Committee and the Showcase Committee.
Shaun’s long term involvement in the corporate and business tourism sectors, provide valuable insight and expertise to his role as Vice Chair & Board Member and for the future direction of Business South Bank.